General

General Frequently Asked Questions

fgen1 - Why can't I sort by ... attribute on lists?
By design, MechanicDesk only allows certain attributes to be sorted. These are commonly the most important attributes to sort by such as names, ID numbers, ...
Thu, 16 Feb, 2017 at 7:04 PM
fgen2 - Is the software mobile compatible?
Smartphone and tablet apps for MechanicDesk will be implemented in the near future. Please contact us for further information, or if you'd like to be n...
Sat, 18 Feb, 2017 at 5:45 PM
fgen3 - What are the subscription payment methods available?
Currently there are 2 methods:  (a) Credit card: You will be prompted to enter your card details when you select a plan to subscribe with MechanicDesk. ...
Sat, 18 Feb, 2017 at 5:48 PM
fgen4 - If I do not want to use the software anymore, can I extract the data?
Yes, you can. You can extract your data in CSV format at no cost to yourself. Please navigate to Settings > Export Data. Once you have entered your ...
Sat, 18 Feb, 2017 at 5:55 PM
fgen5 - Can I do basic accounting with MechanicDesk?
Yes. you can print reports which will provide you with the dollar values required to enter in to your accounting system. These can be found under the report...
Sat, 18 Feb, 2017 at 5:59 PM
fgen6 - How do I contact/receive support from MechanicDesk?
Via online message:  By clicking this button on our website http://www.mechanicdesk.com.au/   Via website:  By submitting a form via the Contact Us pa...
Sat, 18 Feb, 2017 at 6:29 PM
fgen7 - Can I use MechanicDesk without the internet (i.e. offline)?
As MechanicDesk is fully cloud based, it cannot be accessed without the internet. All data is saved on our servers and require an internet connection to ret...
Mon, 20 Feb, 2017 at 2:06 PM
fgen8 - What are the minimum requirements to run MechanicDesk?
There are no formal minimum requirements to run MechanicDesk. However, it is recommended that... (a) ...MechanicDesk be run on Google's Chrome brow...
Sat, 18 Feb, 2017 at 6:23 PM
fgen9 - How does MechanicDesk conduct remote support?
We support our clients exclusively via the phone and TeamViewer, a programme that allows us to access and control your system. You are, however, in full con...
Sat, 18 Feb, 2017 at 6:29 PM
fgen10 - What is meant by the term 'customisations' in MechanicDesk?
All printable elements in MechanicDesk have an associated template. These templates are customisable to a certain degree on your side. This includes uploadi...
Mon, 20 Feb, 2017 at 5:16 PM